FurnishiEnquiry & quotation
Capture the enquiry with product, face area, location code and coordinators. Quote is calculated from the central rate card — face area × rate — not typed by hand.
Home Platform
Everything the installation business needs, in one record.
Furnishi is not a CRM with a projects add-on. It is built around one object — the job order — and every stage, role, document, photo, snag and rupee attaches to it.
Order management
Confirmed enquiries become orders with a status machine: WIP, client took a break, hold for site issue, hold for snag material, deep cleaning, ready for inspection.
Survey scheduling
Assign a survey partner, capture the measurement sheet and attachments, and close the survey against the same order that will later be installed.
Snag lists with evidence
Issue, reason, solution, action taken, photo and video against every snag. Cost of the fix is recorded — and visible only to the factory.
Handover & sign-off
A mandatory checklist and a captured customer signature. The order cannot be signed off until every item is answered.
Complaints & AMC
Post-handover complaints route to the right partner, carry their own SLA clock, and roll up into the AMC contract on the property.
Payouts
Partner payouts computed from completed work, gated on order closure and an L3 approval. Pending and released are separate screens with separate permissions.
Partner directory
Work partners and survey partners with firm, work location, coverage pincodes, rate level and document set. Assignment is by location, not by memory.
Masters
Products, product codes, location codes, source firms, work types, statuses and reasons — one place, versioned, with the platform-level defaults inherited.
Reporting
Numbers that come from the work, not from a monthly re-key.
Because every stage writes to the same record, the dashboard is a read of reality rather than a summary somebody typed on Friday.
- Live pipeline by stage, with age in each stage.
- Snag rate per partner firm and per product.
- Survey-to-order conversion by source firm.
- Payout liability outstanding, by partner and by month.
- Every chart has a table view and exports to CSV.
Master data — products, codes, locations, source firms and rate card in one place.
Architecture
Built multi-tenant, not retro-fitted.
The data model was designed against the client's own operating workbook and then verified by running it: 66 tables, 15 enumerated types, 116 indexes and 5 enforcement triggers on PostgreSQL, with row-level security per tenant.
- Row-level security policies on every tenant table.
- The four operating sheets are database views on one order table — they cannot drift.
- Generated columns and partial indexes for the hot pipeline queries.
- Full audit table: who changed which field, from what, to what, when.
Order detail — the full record on one sheet: parties, product, dates, status, snags, media and money.
Also included
The unglamorous things that decide whether software gets used.
Role preview
Switch the role you are viewing as and watch the columns appear and disappear. Train a new coordinator in ten minutes.
Export everywhere
Every table exports to CSV with only the columns that role is allowed to see.
Bulk actions
Assign a partner, change a status or schedule a date across a filtered set of orders.
Media on the record
Photos and video attach to the snag or the handover, not to a WhatsApp group that gets cleared.
Session controls
Login duration on screen, configurable expiry, and forced re-auth for approval actions.
Hindi-friendly labels
Field labels follow the language your coordinators already use on the floor.
Saved column sets
Each user keeps their own column layout per screen, within what their role allows.
Keyboard-first tables
Search, filter, sort and page without leaving the keyboard.
Ready to see it on your own orders?
A 40-minute walkthrough on your data — your products, your partner firms, your rate card. No slide deck.