FurnishiNobody owns the truth
The factory thinks the order is closed. The partner thinks the snag is still open. The customer has been waiting nine days for a call. Three versions, no record.
New Customer app — 62 screens, live tracking & digital sign-off
The operating system for modular furniture installation.
Furnishi runs the whole job — survey, enquiry, quotation, order, installation, snag list, handover, AMC and payout — across your factory and every outside partner firm you work with. And it does it without ever handing your customer list to them.
Live in 2 weeks
No card to start
Data stays in India
9stages, one order record
6roles, one permission matrix
37 → 7fields factory sees vs partner
2panels + 1 customer app
The problem
Installation runs on WhatsApp. That is where the money leaks.
Every factory we spoke to runs the same stack: a spreadsheet for orders, WhatsApp groups per site, and a phone call to find out what happened. It works until it doesn't — and when it doesn't, nobody can prove what was agreed.
Your customer list walks out
To send a partner to a site you send them the name, the phone number and the address. That partner works for four other factories too. You just gave away your database.
Payouts argue backwards
The partner invoices at month end for work nobody can verify. Snags get closed to release money instead of money being released because snags were closed.
What makes Furnishi different
Permissions by column, not by page.
Most software asks "can this user open Orders?" Furnishi asks "which fields of this order can this user see?" — because the partner installing your kitchen needs the pincode and the product code, and has no business knowing whose kitchen it is.
- A Factory Manager sees all 37 fields, including cost and margin.
- A Customer Coordinator sees 19 — everything except factory area.
- A Work Partner sees 7 — and never the customer name.
- A Survey Partner sees 5 — location, product, dates.
- Restriction is enforced in the database, not hidden in the UI.
Factory Manager view: customer name, number, address, coordinator, area — the full record.
Same screen, same order, Work Partner account. Identity columns are simply not there.
One platform, three audiences
Everyone involved gets the view they should have.
Factory Manager panel
Your operations desk. 17 screens covering the order pipeline, snag lists, service, surveys, payouts, customers and masters — with role switching built in.
Partner access
Work and survey partner firms log into the same system and see only their own jobs, stripped of customer identity. Upload photos, close snags, get paid on evidence.
Customer app
Your homeowner tracks the job, approves the quote, watches the install, signs the handover and raises AMC complaints — without calling your coordinator.
The lifecycle
Nine stages. One order record. No re-typing.
The order is created once at enquiry and carries the same ID to the payout. Every stage adds to it; nothing starts a new spreadsheet.
1 Survey2 Enquiry3 Quotation4 Order5 Installation6 Snag list7 Handover8 AMC9 Payout
Order Open — every live job, its status, its partner and its dates.
Snag list — issue, reason, solution, photo and video evidence against each fix.
Rules the software actually enforces
Three gates that stop the arguments before they start.
These are not policy documents. They are database constraints — the system physically refuses the action.
An order cannot close with an open snag
Not a warning, a rejection. If a single snag on the job is still open, the close button returns an error naming the snag.
A payout cannot release before closure
Partner money is released only when the order is closed and an L3 approver has signed it. The approver name is stored with the release.
Handover needs the full checklist
Digital sign-off will not record until every mandatory checklist item is answered and the customer signature is captured.
For the platform owner
Run many factories from one console.
Furnishi is multi-tenant from the ground up. Each factory is an isolated tenant — its own users, partners, customers and orders — while the platform team manages the rate card, global masters, subscriptions and the audit trail across all of them.
- Row-level isolation: a query for factory A cannot return factory B rows.
- One central rate card, with per-tenant discount levels.
- Support impersonation that is logged into the tenant audit trail.
- Subscription, billing and usage reporting per factory.
Super Admin — factory tenants, their plan, their partner counts and their live order volume.
Built for how Indian modular manufacturing actually works
KitchensWardrobesTV unitsStorage
VanityOffice modularLoose furniture
Ready to see it on your own orders?
A 40-minute walkthrough on your data — your products, your partner firms, your rate card. No slide deck.